Somerset, NJ 08873
Somerset, NJ 08873
Be Prepared and Save Time with ARHG Downloadable Forms
We believe in making your time here efficient and pleasant. That’s why, for your convenience, we encourage you to download and print our New Patient Packet and Notice of Privacy Practices to save you time. Just download, print and complete, and bring it with you to your first visit. If you elect not to fill this out prior to your appointment, please arrive 15 minutes early to complete the necessary forms in our office
Patients will be charged a $50 fee for no-shows and or cancellations less than 24hr prior to your scheduled appointments. If you are unable to make your scheduled appointment, please contact our office as soon as possible to reschedule.
Our office staff strive to make every visit a pleasant experience. We make every effort to make courtesy reminder calls for your upcoming appointment. For every visit, we ask that you bring your insurance card and ID so we may verify we have the most up-to-date information. To assure your visit is as smooth as possible, please make sure you bring the most up to date list of medications including dosages. Also please assure you have completed the requested lab work and other studies prior to each follow-up visit. Also please notify the staff of any recent hospitalization or major changes to your health.
Patients will only receive a call regarding their test results if there are issues that needs to be discussed. Otherwise, the doctor will review your results with you at the time of your next visit. We will be glad to fax or mail a copy of your test results to you or any doctor’s office at your request.
When calling with medical questions, our staff will alert the doctors to address the issue. Please be patient as the messages may involve discussion with one of your doctors, depending on the issue.
Whenever possible please try to request refill prescriptions at the time of your visit. For your convenience we have a refill line (option 3) where you may leave messages for medication refills for the office. This message basket is checked regularly but please allow up to 3 days for your doctors to refill your prescriptions. Also you may check with your pharmacy as they can often send an electronic request for refills. Please assure that our physician prescribed the medication you are asking to be refilled.
Please check your medication label to make sure the medication needed has been prescribed by one of our physicians. If not, contact the appropriate physician (PCP, cardiologist, etc.) for all medication refills that do not pertain to your hypertension or kidney disease.
Prescription refill requests must be called in before 2 pm in order to meet your request the same day. Please leave all refill requests on the nurse’s voice mail or with your pharmacy. In many cases pharmacies are requesting refills by fax. Check with your pharmacy to see if this is the case. Please assure that our physician prescribed the medication you are asking to be refilled.
In the event our office is closed and you have an emergent issue, please call the office and your call can be directed to the physician on call for the group. If the office is closed and you have a non-emergent issue you may also leave a message for the office during off-hours (option 2).
All patients should have a PCP. Your PCP should follow you for conditions other than hypertension or diseases of the kidney. We would be pleased to forward any results and/or records to your PCP.
Please be sure to request that your PCP’s information is included on your chart.
Please be aware that it is the patient’s responsibility to verify that your insurance company will cover specialty services. If a referral is required and you do not have one at the time of your visit, you will be responsible for payment for that visit. If you are unsure whether your insurance covers your visits, you may contact our office to inquire about specific insurance plans. All patients will be responsible for any co-pays due at the time of your visit. If we do not participate with your insurance, full payment will be expected. If you receive a bill and have further questions, please call our office and we will direct all questions to
our billing coordinator.
If you have not registered for a My Chart account, please contact our front desk to get registered.
While we generally accept most insurance plans, we recommend our patients to call insurance to verify that our physicians are in-network with your plan. We do not accept any MEDICAID plans or Charity Care. If your insurance requires a referral please make sure to have your referral at the time of the visit. We are not responsible for non-payment from insurance companies.
Medicare
Horizon BCBS
Aetna
Cigna
Osca
United Healthcare
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